Insurance Broker Assistant

Reference: MB
Job Type: Full-time
Location: Faversham
Start Date: May
Duration: Perm
Working Hours: Monday - Friday 09:00 - 17:30 Every other Saturday 09:00 - 13:00
Holidays: 28 Days
Salary: Competitve
Job Description:

Our client is a leading Commercial Insurance Broker based out of Faversham. They have enjoyed some phenomenal growth recently so are looking to add to their current team.


The role is for an Insurance Broker Assistant.


Your duties will include:


  • Ensuring policies are sold and administered, proficiently and professionally, whilst providing outstanding quality customer service.


  • Communicating courteously with customers and insurers by telephone, email and letter


  • Quoting and processing New Business, MTAs, Renewals, Cancellations


  • Dealing with inbound and outbound telephone calls
  • Providing post sales assistance and advice to customers
  • Sending policy documentation to customers
  • Administration duties including producing and maintain diaries, chasing for outstanding documentation, processing information from clients and insurers, maintaining customer records



Requirement for this role:


  • Excellent Customer Service Skills
  • Excellent written and verbal communication
  • Excellent Telephone Manner
  • Able to manage time and work under pressure to tight deadlines
  • Able to manage the demands of numerous tasks
  • Able to work on own initiative and within a team environment
  • Self motivator and able to motivate others
  • Diplomatic when faced with issues
  • Proactive “Roll up sleeves” attitude getting involved directly in the workload




  • Very competitive salary
  • Achievable bonus
  • Pension – Auto Enrolment
  • 28Days Paid Holiday
  • Free Parking


Hours are Monday to Friday 9am-5.30pm and every other Saturday 9am-1pm

How to apply:

For further information on this vacancy please contact:
Sittingbourne Sales Recruitment Office: 01795 859747 E-mail:
Please quote the job reference and attach a recent CV if available.

Back to Jobs