As a responsible business we have in place a number of policies to ensure we work to quality standards, we also work rigidly to the REC code of Practice and have a documented complaints procedure should you be unhappy with any part of our service.

This section of our website has been created for you to see our codes and policies to which we operate.

Should you have any questions regarding any of the contained information please do not hesitate to call and ask to speak to one of the Directors on 0845 61 20 444.

Click on a link below to download the policy in PDF format.